The product must be unused, in its original packaging undamaged, and with all the security seals intact. This is due to the importance of hygiene and to protect you as a customer.

Products purchased directly from our website must be returned to us for a full refund to be made. Products bought in a retail store shall not be returned to SWATI. Returned products shall be sent by the trackable package to ensure it arrives safely and unharmed. Email us at support@swati.com for more information on where to send the return.

Kindly note that you are responsible for any shipping expenses when returning the package to us. SWATI does not take responsibility for any items lost during the return shipping.

You can take a look at our return policy on the below website:
https://www.swati.com/return-policy/

Once we have received your item and checked the product we will notify you, the customer, of a replacement or an equivalent if the original product is unavailable.

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